Need technology help?
Submit a help request online
Email solution@iastate.edu
Call 515-294-4000
Visit 192 Parks Library
If submitting a help request online, you may be prompted to sign in with your Iowa State Net-ID and password.
IT Solution Center: Your Tech Support
IT Solution Center Winter Session Hours (December 21 - January 20) | |
|---|---|
| Monday - Friday | 7:30 a.m. - 5 p.m. |
| Saturday | Noon - 4 p.m. Virtual only. No walk-ins |
| Sunday | Noon - 4 p.m. Virtual only. No walk-ins |
| Closed | December 24-26, January 1 & 20 |
See special holiday hours below.
2024-25 Holiday Break Hours | |||||||
|---|---|---|---|---|---|---|---|
*Saturday 12/21 | |||||||
*Sunday 11/22 | Monday 12/23 | Tuesday 12/24 | Wednesday 12/25 | Thursday 12/26 | Friday 12/27 | *Saturday 12/28 | |
*Sunday 12/29 | Monday 12/30 | Tuesday 12/31 | Wednesday 1/1 | Thursday 1/2 | Friday 1/3 | *Saturday 1/4 | |
*Sunday 1/5 | |||||||
*Weekends: support by phone call, email or by opening a service ticket only. Parks Library is closed. No walk-ins available.
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ISU Service Portal
Learn more about ISU Service PortalThe IT section of the ISU Service Portal is your one-stop-shop for browsing technology support articles, requesting support from the IT Solution Center and requesting IT products and services. Click here or access the ISU Portal through your Sign On Dashboard.
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Report Phishing
Learn more about Report PhishingIf you receive an email that's likely a scam, also known as a phishing email, please notify the ITS Security Team. The best way to notify the team about a suspicious email is by using the "Report Message" button in Outlook. You can also forward the email to our ITS Security Team - security@iastate.edu.