To prepare for the deactivation (suspension) of a Net-ID, please review the items below. Once the account is suspended, access to these services and data will no longer be available for the suspended account.

📨 ISU Email & Calendar

  • Notify contacts of a new email address. Document any stored contacts.
  • Save important emails individually (bulk export is not allowed).
  • Update email address on subscriptions (e.g., Netflix) and mailing lists.
  • Review and document upcoming calendar events.
  • Notify collaborators of changes to meeting invites or shared calendars.
     

📁 Cloud File Access & Shared Resources (e.g., Google Drive, OneDrive)

  • Transfer ownership of any academic or business-related shared files to colleagues who remain affiliated with ISU to ensure uninterrupted access and continuity.
  • Download any files from cloud storage that require exclusive access.
  • Coordinate with collaborators to ensure continued access to shared content.
     

📱Multi-Factor Authentication (MFA)

  • Remove ISU email from any external-to-ISU multifactor verification (MFA).
  • Set up MFA with a personal email or phone number for external services.
  • ⚠️ Critical Reminder: If a suspended ISU email is linked to multi-factor authentication (MFA) for external services and contact information is not changed to a personal address, access may be blocked to those accounts. Once an ISU email is suspended,  verification codes or login credentials cannot be received by the ISU email.  

🔐 Account-Linked & Connected Services

  • Update login credentials for any external services that use a soon-to-be suspended ISU email (e.g., banking, utilities, social media).
  • Disconnect a soon-to-be suspended ISU account from third-party services (e.g., GitHub, Zoom, Dropbox, Facebook, Apple ID).
  • Migrate data or access to personal accounts where needed.
  • Reassign management of departmental accounts (e.g., social media platforms), departmental apps, or digital resources to current ISU personnel.
     

🧪 Academic & Research Data

  • Archive or transfer research data.
  • Coordinate with your department or PI for data retention needs.
     

📲 Device Management

  • Remove ISU account from personal devices (phones, tablets, laptops).
     

❗Important Reminders

  • ❗ No access will be granted after suspension.
  • ❗ Bulk email export is not permitted.
  • ❗ Remove ISU email from third party services and external MFA to retain access to personal accounts and services.
     

If you have additional questions, contact the IT Solution Center: 515-294-4000, solution@iastate.edu.