Help Centers
Iowa State University offers a variety of assistance for IT services. Support also may be available at the departmental or college level. If you are unsure who to contact, call the Solution Center at 515-294-4000.
Solution Center
The Solution Center offers the Iowa State community assistance with IT services such as:
- Passwords/Accounts
- Voice/Data networks
- Virus protection and removal
- Hardware/Software
- Web services
- Administrative systems
- Classroom technology
- Test and evaluation services
Call 515-294-4000, submit a question, email , or stop by 195 Durham Center. Hours of operation are:
- Sunday: 10:00 a.m. - 10:00 p.m.
- Monday - Thursday: 7:00 a.m. - 12:00 midnight
- Friday - Saturday: 7:00 a.m. to 5:00 p.m.
Department and College Help Centers
Computer Science User Support
Provides FAQs and links to information on the Internet and other computing topics.
College of Engineering Computing Support
General starting point for information about computing in the College of Engineering.

